Category Archives: Uncategorized

Having access and using access may be miles apart, and if you don’t take advantage of your access it does you no good. You may have access to a host of people, but are you taking advantage of that access? Why … Continue reading →

Q:  I had a boss who asked me to bend the truth. I refused and eventually quit.  How the heck can Sean Spicer say the things he says at the White House briefings?  I don’t get it. A: Kudos to … Continue reading →

Today, unprecedented situations are coming at us at firehose speed:  change is necessary but no longer sufficient to stay on your feet. You may be familiar with the “Change” model often seen in leadership texts. But that “awareness/motivation/action” approach is … Continue reading →

Q: I feel guilty. I didn’t vote. I didn’t think my vote would make a difference. Now when my friends debate I keep quiet and they are starting to notice. What can I do? A:   Fifty five percent of Americans … Continue reading →

If you are in a place where you don’t have friends, I hope that you are looking for a new job because you are in a toxic, stressful environment. Bottom line, you wouldn’t be reading this chapter if you had … Continue reading →

Q: I can’t tear myself away from the constant stream of news alerts. Frankly, it’s throwing me off my game. How do I cope? A: You are not alone! The whole country—indeed the world—is on the receiving end of the … Continue reading →

When you are ready to take your organization to the next level, begin by asking two kinds of questions. “What” questions help to clarify the vision and mission; “how” questions elicit processes, actions, and/or solutions. Note the difference between: “What … Continue reading →

Q: Everyone knows that we have an impossible deadline to meet. It will take a “Hail Mary pass” to get this project completed in the week remaining. Should I push back? A: Instead of pushing back, why not push forward? … Continue reading →

What is the quality that makes you feel like the “only one”? Common answers include race, gender or sexual orientation. But people who come from different cultures also feel isolated: they have different worldview, or they hesitate to speak up … Continue reading →

A: I just started my new job two weeks ago and I am a director reporting to another director, not to the VP as I was promised. What can I do? B: Ugh! Being excited about a new position can … Continue reading →