Monthly Archives: February 2017

Q: I can’t tear myself away from the constant stream of news alerts. Frankly, it’s throwing me off my game. How do I cope? A: You are not alone! The whole country—indeed the world—is on the receiving end of the … Continue reading →

When you are ready to take your organization to the next level, begin by asking two kinds of questions. “What” questions help to clarify the vision and mission; “how” questions elicit processes, actions, and/or solutions. Note the difference between: “What … Continue reading →

Q: Everyone knows that we have an impossible deadline to meet. It will take a “Hail Mary pass” to get this project completed in the week remaining. Should I push back? A: Instead of pushing back, why not push forward? … Continue reading →

What is the quality that makes you feel like the “only one”? Common answers include race, gender or sexual orientation. But people who come from different cultures also feel isolated: they have different worldview, or they hesitate to speak up … Continue reading →